Refund & Return Policy

• Mobile repair services are quoted up front. Where a price is shown, that is the full price for the service — payment is taken in full (no partial balances are left owing on a completed job).
• All workmanship is backed by a 90‑day workmanship warranty. If a repair we performed fails due to our workmanship within that period, we will re‑perform the work at no additional labor cost.
• Because labor is performed at your location and cannot be “returned,” completed labor is non‑refundable except where required by law or where the work was not performed as agreed — in which case contact us and we will make it right.

• Unused new parts in their original, undamaged packaging may be returned within 30 days of delivery or pickup for a refund of the purchase price.
• A restocking fee of up to 15% may apply to opened or non‑defective returns. Shipping charges are non‑refundable unless the item arrived defective or we shipped the wrong item.
• Defective or incorrect items: contact us within 30 days and we will replace them or refund them in full, including return shipping.

• Used and remanufactured parts are sold as‑described and are covered by a 30‑day guarantee against being defective on arrival (DOA). If a used part is dead‑on‑arrival or does not match its listing, contact us within 30 days for a replacement or full refund.
• Returns of used parts are accepted within 30 days if the part is in the same condition as supplied, with any tags/markings intact. Installed used parts that have failed within the guarantee period are handled as warranty replacements.
• Special‑order, custom, and clearly marked “final sale” items are not returnable except where defective.

• When you pay for a service in full at booking, you may cancel for a full refund up to 24 hours before the scheduled appointment. Cancellations inside 24 hours may incur a trip/booking fee to cover scheduling.
• Where a partial booking deposit is offered (card payments only), the deposit is credited toward the final price and is refundable under the same 24‑hour cancellation terms.
• Buy Now, Pay Later (Afterpay): orders paid via Afterpay are charged in full — Afterpay is not used for partial deposits.

• Approved refunds are issued to the original payment method (card, PayPal, or Afterpay). For Afterpay orders, the refund is processed back through Afterpay and your payment plan is adjusted accordingly.
• Refunds are typically processed within 3–5 business days of approval; your bank or provider may take additional time to post it.

Contact us with your booking or order reference (e.g. WTC‑XXXXXX or ORD‑XXXXXX):

• Call or text: 931-998-2245
• Email: [email protected]
• Service area: Davenport, FL & surrounding areas

We'll confirm your request, provide return instructions if a part needs to come back, and process any approved refund promptly.